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Our Goal
To effectively serve, advocate and support the non-medical needs
of private patients and their family members at Jackson Memorial Hospital.
Accomplishing the Goal
The Medical Concierge Service personalizes the hospitalization
experience by surrounding the patient – and their family – with
embracing support, practical guidance and complete compassion.
The relationship with a personal Hospitality Coordinator/ Medical
Concierge begins well before the patient arrives at the hospital,
as nearly all services and amenities are arranged before arrival.
Once the patient arrives at the hospital, he/she is met by the
Hospitality Coordinator/ Medical Concierge who assists with the
hospital check-in and any other issues while they are a patient.
This personalized services experience helps ease anxieties
associated with the typical hospitalization experience.
 
   
 
 
 
Conference for Healthcare Policy