Designed to enroll international patients to JMHI,
providing excellent medical services.
Personalizes the non-medical needs of private
patients and their families.
Coming soon...
Concierge Service Package
Individual Plan: $199.00
At your service, whatever you need
Family Plan: $299.00
Pre-Registration Phase
Gold Service
Notes
1. Tele-consultation with prospective patient
Yes
1
2. Receipt of medical record information
Yes
2
3. Pricing determination
Yes
1
4a. If Insured: Verify Insurance benefits
Yes
1
4b. If self-pay: Inform prospective patient about
estimated price of services
Yes
1
Registration Phase
1. Confirmation of patient demographic data
Yes
2. Confirmation of payment arrangements
Yes
3. Coordinate travel and hotel arrangements
Yes
2
4. Arrival confirmation
Yes
5. Airport pick-up
2-3
6. Fast track registration
Yes
7. Private room upgrade ($100 per night)
Availabilty Based
8. Mini-suite upgrade ($200 per night)
Availabilty Based
Hospital Check-In Phase
1. Day of procedure – Hotel pick up
3
2. Meet and Greet patient, Escort to room or procedure area
Yes
3. Foundation Welcome Kit
Yes
4. Personal DVD player (upon request)
Yes
5. Complimentary valet parking for 2-guests
Yes
Hospitalization Phase
Gold Service
Notes
1. Hospitality / Concierge Services
Yes
2. "In room catering" (June 2007)
3. Complimentary valet parking for 2-guests per day
Yes
4. Patient advocacy
Yes
5. In room refrigerator (upon request)
Yes
6. Guest bed (upon request)
Yes
7. Translation (Spanish, French)
Yes
8. Cell phone
3
9. Membership in the Amedex / BUPA International
Hospitality Center
Yes
10. Private duty nurse
3
11. Complimentary daily newspapers
Hospital Discharge Phase
1. Bill confirmation and consolidation
Yes
1-2
2. Hotel/Airport transportation*
Yes
2-3
3. Wheelchair on loan (upon request)
Yes
4. Coordinate prescription filling and delivery services of
medications and medical equipment to hotel or overseas
Yes
5. Transportation from hotel to follow-up appointments
2-3
6. Patient satisfaction survey
7. Patient follow up calls
Yes
8. Nurse call in line for 30-days post discharge
Yes
1- International Patients Only 2-When Applicable 3-Additional Charge Applies
* Including ambulance, air-ambulance
Our Goal
Complimentary Services
About Us
BUPA International
Concierge Service Package
Patients's Testimonials
Direct Access Program